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Refund Coverage MyThemeShop presents refunds to buyers within just 15 days of invest in. If the item(s) is damaged, not functioning appropriately, or certainly missing options from what is remaining outlined on the gross sales website page we provide total refunds. We strongly consider our products will function devoid of conces and we are out there to help form any conces resulting from any range of causes.<\/p>\n
On the other hand, we also count on you to fully grasp what you are buying and what your rights are for requesting refunds. MyThemeShop solutions are electronic in nature and are subject matter to the Directive 2011\/83\/EU of the European Parliament and of the council of 25 Oct 2011 on shopper legal rights which fundamentally usually means that as soon as the digital goods are downloaded \u2013 they are excluded from the right of withdrawal and that’s why are not qualified for refunds below law. With that explained, if you consider that the problem truly lies with our item \u2013 we will still situation a refund if asked for within just 15 days of order if our item is damaged.<\/p>\n
Immediately after 15 times, no refunds will be granted. Note that there is a difference involving a damaged product, and just acquiring an mistake message or having problems configuring the Solution to your desired consequence. Error messages are generally connected to improper setup, web hosting, configuration, plugin conflicts, or missing documents which, results in the product to not operate. Before you ask for a refund from MyThemeShop, you ought to do the following:? Read the intensive documentation or test online video tutorials that we present with just about every Item or typical tutorials. Check the help community forums for present threads about the situation you are receiving.<\/p>\n